Refund Policy

Our store accepts qualifying returns for both defective and non-defective merchandise and also accepts exchange requests.

Thirty-day request period and item condition

A request must be made within 30 days after delivery. Only new, unused merchandise in its original condition is eligible. Original packaging, tags, and all included accessories must remain with the item. A non-defective return can be requested for a change of mind, personal preference, or an incorrect product choice.

Problems with an order

Items that arrive damaged or defective, contain missing parts, are sent incorrectly, or differ materially from the description may also qualify. Provide the order number, checkout email, and a clear explanation. For damage, defect, wrong-item, or missing-part requests, include clear photographs or video of the item and packaging.

Mail return, label, and exchange process

Approved items are returned by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail a return before authorization; follow the provided instructions so it reaches the correct return destination. Exchanges depend on actual inventory and may be completed by replacement or another approved arrangement.

Refund timing

Once a return is approved and reviewed, the refund is issued to the original payment method. We process an approved refund within 10 days. A bank or payment provider may need additional time to display the credit.

Contact

Email: catalinkevinboss@gmail.com
Mailing address: 385 Main St, Atlantic Beach, Florida, 32233, United States
Phone: (850) 757-1129